With the help of Austin Energy's power outage map, residents were able to track and report power outages in their area. Now, we will delve into the details of Austin Energy's outage map and how it played a crucial role in keeping residents informed during this chaotic time.
Which areas does Austin Energy primarily serve?
Austin Energy is the municipal electric utility for the city of Austin, Texas. It serves approximately 500,000 customers, covering a large portion of the Austin metropolitan area. This includes the city of Austin and parts of the surrounding counties of Travis, Williamson, Bastrop, and Hays. Austin Energy has been providing electricity to the area for over 100 years and is the 8th largest publicly owned utility in the United States.
Austin Energy power outage Map: Report Texas Power Outages
Area Name | ZIP Code | Outage Report Time | Estimated Time of Restoration | Number of Customers Affected | Status of the Outage | Cause of the Outage |
---|---|---|---|---|---|---|
Downtown Austin | 78701 | 01:00 PM | 05:00 PM | 1,500 | In Progress | Storm damage |
South Austin | 78704 | 12:45 PM | 04:30 PM | 1,200 | In Progress | Tree on power lines |
North Austin | 78758 | 02:30 PM | 06:30 PM | 1,700 | In Progress | Transformer failure |
West Austin | 78703 | 11:15 AM | 03:15 PM | 1,100 | In Progress | Equipment malfunction |
East Austin | 78702 | 12:00 PM | 04:00 PM | 900 | In Progress | High winds |
Hyde Park | 78751 | 02:00 PM | 06:00 PM | 1,300 | In Progress | Storm damage |
Mueller | 78723 | 01:30 PM | 05:30 PM | 1,600 | In Progress | Vehicle accident |
Lakeway | 78734 | 03:00 PM | 07:00 PM | 1,800 | In Progress | Tree on power lines |
Pflugerville | 78660 | 11:30 AM | 03:30 PM | 1,200 | In Progress | Equipment failure |
Manor | 78653 | 12:15 PM | 04:15 PM | 1,500 | In Progress | Storm damage |
Cedar Park | 78613 | 01:00 PM | 05:00 PM | 1,100 | In Progress | Transformer failure |
Round Rock | 78664 | 02:45 PM | 06:45 PM | 1,700 | In Progress | Vehicle accident |
Georgetown | 78626 | 01:45 PM | 05:45 PM | 1,200 | In Progress | High winds |
Bee Cave | 78738 | 12:30 PM | 04:30 PM | 900 | In Progress | Equipment malfunction |
Leander | 78641 | 03:15 PM | 07:15 PM | 1,300 | In Progress | Tree on power lines |
Dripping Springs | 78620 | 02:00 PM | 06:00 PM | 1,400 | In Progress | Storm damage |
West Lake Hills | 78746 | 11:45 AM | 03:45 PM | 1,000 | In Progress | Transformer failure |
Del Valle | 78617 | 01:30 PM | 05:30 PM | 1,600 | In Progress | Vehicle accident |
Brushy Creek | 78681 | 02:00 PM | 06:00 PM | 1,500 | In Progress | Tree on power lines |
Elgin | 78621 | 12:15 PM | 04:15 PM | 1,100 | In Progress | Storm damage |
How to Find Austin Energy's Outage Map
Accessing the Outage Map on Austin Energy's Website
The easiest way to find Austin Energy's outage map is by visiting their official website, austinenergy.com. On the homepage, you will find a section titled "Outage Map." By clicking on this section, you will be directed to a page that displays the real-time outage map for the entire Austin Energy service area. This interactive map allows customers to zoom in on specific areas and see the affected locations, estimated restoration times, and the number of customers affected by the outage.

Using the Austin Energy Mobile App
For customers who prefer using their smartphones, Austin Energy has a mobile app available for both iOS and Android users. The app allows customers to report outages, view the outage map, and receive notifications about power outages in their area. The app also provides updates on restoration times and any other important information regarding the outage. It's a convenient and efficient way to stay updated on any power disruptions.
How to Check Austin Energy's Outages by Zip Code (7 Steps)
As Texas faces one of the worst winter storms in decades, many residents have experienced power outages. With Austin Energy being the largest electricity provider in the city, it is important for residents to be able to track and report outages effectively. In response to this need, Austin Energy has created an interactive power outage map that allows customers to see real-time updates on outages in their area. In this article, we will guide you through the process of checking Austin Energy's outages by zip code in 7 simple steps.
Step 1: Visit Austin Energy's website
To access the power outage map, you will need to visit Austin Energy's official website at https://austinenergy.com. This can be done on a computer, tablet, or smartphone, allowing you to check for outages from anywhere and at any time.
Step 2: Click on the "Outages" tab
Once you are on Austin Energy's website, click on the "Outages" tab located on the top navigation bar. This will direct you to a page with information about power outages and how to report them.
Step 3: Select the "Outage Map" option
On the "Outages" page, you will see a few options. Click on the "Outage Map" option to access the interactive map.
Step 4: Agree to the "Disclaimer"
Before accessing the map, you will be prompted to agree to a "Disclaimer" that states the map is for informational purposes only and does not guarantee the accuracy of the information. Click on the "I Agree" button to proceed.
Step 5: Enter your zip code
Once you have agreed to the disclaimer, you will be directed to the outage map. Here, you can enter your zip code in the "Zip Code" field located at the top of the map. This will allow you to view outages specific to your area.
Step 6: View outage information
After entering your zip code, you will see a map of your area with different colored circles indicating the location and size of the outages. You can click on each circle to view more information, such as the estimated restoration time and the number of customers affected.
Step 7: Report an outage
If you are experiencing an outage in your area, you can report it directly on the outage map. Simply click on the "Report Outage" button located at the top of the map, enter your address and contact information, and submit the report. This will help Austin Energy track and prioritize restoration efforts.
with the help of the Austin Energy power outage map, checking for outages by zip code has become a quick and easy process. By following these 7 steps, you can stay informed about outages in your area and report them promptly. Remember to stay safe and follow the necessary precautions during power outages. We hope this guide has been helpful and informative. Stay warm and take care!
Report a Power Outage in Your Area
If you experience a power outage, there are three easy ways to report it and get status updates:
- Online — Report an outage online and check the Outage Map for updates.
- By text message — Text OUT to 287846 to register. Austin Energy will send you status updates via text. If you are not registered for text alerts, the system may ask for your phone number or account details. Learn more about Outage Alerts.
- By phone — Call 512-322-9100.